Research Tros Radar: most of the problems with range at Vodafone

At Vodafone say the majority of people to have problems with mobile coverage. In a study of the Tros Radar says 44 percent of the surveyed Vodafone customers to have problems. KPN comes out to be the best in the investigation.

At KPN, says about 30 percent of the customers to have problems with the range, with T-Mobile is that at the 40 percent. The figures come from a study of the consumer programme Tros Radar, that is done under approximately 60,000 subscribers of the newsletter Bellen.com. It is unclear how structural the problems with the range are; Bellen.com the questions and corresponding answers are apparently no longer on the site.

The complaint-handling when network problems is according to many people, also under the measure. Of the respondents who have complained, found, on average, more than three-quarters of the settlement is insufficient. Resolve complaints about the range often requires the installation of additional masts, which providers a lot of complaints are not quickly able to solve.

In the study, it emerged that bereiksproblemen the most prevalent among iPhone owners, while users of Nokia phones the least problems experienced. With this observation, called Radar, no digits. The range depends on the strength of the network, the antennas of the phone, the materials of buildings in the area, the exact location of who is holding the phone, weather conditions, and in some cases even how you are holding the phone. Radar has not yet responded to a request from Tweakers to disclose the full research.