Ford has brought the new program “ to its debut in Italy Ford Mobile Service” dedicated to business customers. It is a service that brings assistance directly from the customer. Through a fleet of dedicated vans, transformed into a sort of real mobile workshop, the technicians of the blue oval house can reach customers to guarantee their operations, with the aim of significantly reducing downtime.< /p>HOW DOES IT WORK?
The service is available. was developed to maximize the efficiency of the machine. of customers with medium and large fleets. A vehicle stationary in the workshop inevitably leads to the interruption of the activity. daily, with an increase in operating costs. For this reason, the house of the blue oval has decided to offer this on-site assistance service to its customers.
The service is already available. available in Veneto, it will be extended to other Italian regions in the coming months, with a view to reaching the entire national territory by 2024. Before Italy, Ford Mobile Service had been made available in the United Kingdom and Germany. The car manufacturer announces that the teams that will work on this service have been involved in various training sessions, dedicated not only to the use of the special equipped vehicles, but also to the in-depth analysis of issues related to safety, respect for the environment and in contact with customers in intervention scenarios that can also be very different from traditional workshop assistance.
The vans were set up with the collaboration of the Würth group, through the ORSYmobil division. Ford Mobile Service is available for you. part of the Ford Pro ecosystem, which includes FORDLiive, an integrated and connected system for optimizing vehicle operations. of vehicles. Thanks to the use of real-time data, FORDLiive accelerates processing times, guaranteeing return to activity as quickly as possible. in the shortest possible time.
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