If old people are helpless like little children, you will need a particularly good supply. Frank Schulz goes every day to his mother in a nursing home – he’s afraid of it drying out again.
“Drinking a small SIP,” Frank Schulz puts his mother Inge Schulz (name changed) of the Arm to the shoulder. He holds her a glass of tea to her lips, she drinks. “Fine, you did great,” says her son. Frank Schulz is inclined to the ear of his mother, who is blind and almost deaf, entertains you with rhymes from childhood days: “Miller’s cow, Miller’s donkey, that’s …” “You!” complemented with dementia, 86-Year-old. Her son laughs and lifts the glass: “Now, even a SIP”. Then he sings in her ear: “A bird wanted to make wedding in the green forest, fiderallala”. Inge Schulz with knocks the rhythm and radiates. “She’s in the mood today “, he says: “Then was treated well.”
Inge Schulz like children – with stories of the past, rhymes and songs, she brings her son to Laugh
Unfortunately, not, of course, the DW present doctor’s reports and protocols, in which the family documented what they experienced in the nursing home show: In August of 2016 Frank Schulz finds his mother slumped in a wheelchair, responsive – “dead”. The nurse wants to alert no emergency service: “your mother wants to say goodbye.” Frank Schulz is to call for an ambulance. Inge Schulz is coming to the clinic. There, she is fed intravenously with a liquid. The doctor diagnosed dehydration, a “marked dehydration”, says the report of the emergency ambulance. To the note: “We expressly ask for it, to a sufficient liquid supply (patient is blind!) to pay attention to.”
Had enough to drink? Only on paper
It is not an isolated case: time and again, his mother had drunk too little, is reported by Frank Schulz. On a Sunday in April 2018 Inge Schulz is completely apathetic, corner of the mouth hangs down. Nurses defend the reputation of a doctor: “your mother is tired.” After hours, the emergency physician will be notified. The doctor in the emergency room notes wrinkles dehydration: “significant dehydration with the skin and dry mucous membranes”. According to the nursing documentation and the drinking Protocol Inge Schulz had drunk enough. This could not be, have emphasized the doctor. His report: “The urinary bladder was almost empty.”
“I can’t let my mother die of thirst,” says Frank Schulz. He suspected that they would be without him already dead
Schulz and his brothers have written several times to the support of the nursing home and complaints to the home Supervisory authority and the Medical service of the health insurance funds (MDK) in Bavaria, directed for the inspection of nursing homes responsible. The MDK carried out a test in the home. To this day, says Schulz, took care to be exemplary to his mother – “a staging”. How many complaints there are about this home with up to 150 residents, does not want to tell the MDK DW – “for privacy reasons”. Members will find in the Internet the care of the grade of 1,2 (very good). Such best grades have the most homes, the System is controversial. Many reviews are based on information and documentation of the home and the interviews with some of the residents that can speak. 2020 is expected to change the assessment system.
Data on violence in nursing, including physical and psychological abuse and neglect is difficult to determine. In a survey of nursing staff in inpatient facilities in the state of Hesse, 72 percent of the participants reported to have, within one year, at least one abuse or neglect perpetrated.
Chairman of the works Council: “‘We are understaffed’, not I’ll apply”
The sons of Inge Schulz had expected that the management would look for the talk and maybe apologize. Instead, the note, the family should be looking for another home, if you have no confidence came. Because Schulz is afraid that his mother would have to suffer the consequences, could not ask the DW to the home line and the carrier directly. Write out of the carrier, the existence of the DW, but it is clear that it is the urgent desire of the family after a conversation with a neutral third party able to defend. The home Schulz family doesn’t want to change. In many care of the environment, the Situation is not homes, not necessarily better, says Germany’s best-known nursing critics and book author Claus Fussek of the DW. There is also a very good homes, but at his relatives came forward again and again, their parents are not sufficiently supplied.
“The residents are the Poorest in the System,” says a Chairman of the works Council
The Chairman of the works Council of a major home carrier who has long worked as a carer and anonymously asked to remain, appealed to the nurses, “in drinking protocols, only the actually consumed quantity must be entered”. It is not enough, help to loose residents drinks, you should pass them. The staffing in the industry – there are more than 22,000 carers for the elderly and elderly care helper is missing, knows of the works Council, but makes it clear: “The excuses of ‘I don’t have time’ or ‘we’re understaffed’, not I will apply, since it is probably the most Important thing in life is to get enough fluid intake.” The MDK in Bavaria 461 complaints were received in 2017. In 97 cases, it was nutrition and hydration.
“Some nurses can’t I trust”
Schulz family is dependent on the deaf-blind mother in the vicinity to accommodate to you to visit each day. In the home, you know, his mother, says Frank Schulz, and he knew some of the Nurses, whom he trusts. He thanked again and again for your use. The home’s Director, but I respond to criticism very aggressive, reports Frank Schulz: He got him in the room his mother yelled at, a house ban against him imposed and called the police. The ban was immediately lifted. The police questioned the members and initiated investigations against the nursing home. The procedure is now at the Prosecutor’s office, according to Frank Schulz, who was totally overloaded. The file number is the DW-known.
Thus, the mother is sufficiently supplied with nutrients, touches Schulz a porridge for you
Frank Schulz looks for every day in the documentation, but it relies on: “Some of the nursing staff, I can’t trust easily.” Every day, he gives his mother a homemade porridge with nourishing additives, and in front of the sleeping little pieces of bread with honey. He makes them drink, in between belching – provides you with love. Today, the glass is only half an hour empty, sometimes it works in ten minutes. Unlimited time for each resident, the nursing staff do not have the Frank Schulz understands. But he’s expecting decent care, at least the basic needs of life are met – food, drink, and regular visits to the toilet: “This defenceless old people often have no greater wish for more.” Euro 2000, the care Fund pays for the home place, just 2300 Euro, the contribution of the residents.
Toilet on the floor
Frank Schulz expresses his mother and asks with a warm voice, if you need to use the restroom. Before that, she denies it, now she says clearly “Yes”. He pulls her to her feet and brings her into the bathroom: “Holding you nice and firm to me.” His mother was not incontinent, he says. However, you must often make the urine and feces in incontinence pads, because you’ll be much too rare to the toilet: “How shameful for our society that people are made incontinent, because they are forced to have to einkoten and soaking wet!”
Initially, Inge Schulz was able to get up in the home, but not alone, going to the toilet. “Because none came, she has performed before all the inhabitants of their waste on the floor,” recalls Frank Schulz, still horrified. Other residents he had observed similar. You are implored to be escorted to the toilets – often in vain. Once he watched an old nurse, he says, occurred to a resident, who was sitting to the feces-smelling in the hallway. The man had sprayed room spray around you and be gone, instead of making them clean.
Daily, Frank Schulz and his brothers carry their mother several times to the toilet, in order to preserve their Dignity
Because his mother can no longer speak for themselves, Frank Schulz, hung over her bed with a note: “Please meet me with peace and patience. Unfortunately, I am deaf-blind and severely demented, helpless, and thus need your help. Thank you for your understanding and the work you are doing!”
Violent blows to the face
Also Katrin Geerke was hoping that your demented mother is housed in an old nursing home in Bremen. However, a roommate Edith Brockmann suggested one Morning as brutal in the face that they had to be treated. The daughter learned in the evening by a message on the answering machine. Here, the home of her and her sister, who lives in the area had all the phone numbers under which they are reached during the day. In the case of financial issues, says Geerke, have you used the always. After the attack on the mother, the sister was not informed. The home’s management wrote in a letter submitted to the DW, have you spoken to 16 at the old people’s home. It was the afternoon but not there.
Of a roommate abused: “she says always hi,” said a nurse
By Katrin Geerke she hurried alerted on the evening concerned in a home. Her mother was sitting alone in the hallway, in a chair suspended, “quite pathetic, with involving the face, bruising in several Places, laceration, and this shock she has experienced”. Geerkes sister ran over three floors to find a nurse. When she finally met a nurse, was able to say to the act of violence against the mother, nothing. You expressed no sympathy, but sought the reasons for the blows to the face: “your mother says’ Yes, always ‘Hello'”. Although that was more than three years, and the mother is now deceased, come on, Katrin Geerke still the tears, because you and your sister have chosen the home “so bad.”
It was only when her mother is in a nursing home was to be became clear, “we are going to discuss all about how hard it is for the Work there is, how little money you earn and how horrible all of this work is”. Much too rare to question whether they did a good work for those who care for them.
Nurse in the night “like an angel”
Frank Schulz will continue to go daily to the home, even though he break already had a health together: “I can’t let my mother die of thirst.” As he suggests on the way back from the toilet singing a dance with her, and flashes briefly, the old mother-son relationship: Inge Schulz tugs nervously to her son the Sleeves. He smiles, puts you to bed, stroking her hair and prays with her. She falls asleep quickly.
Good evening, and good night: Frank Schulz brings his mother every day to bed, he sings and prays with her
He can only sleep easy when a certain nurse takes the night shift. Although it is at night with two colleagues for up to 150 residents responsible worry this woman for his mother to get more drinks and food. “She rubs residents with eucalyptus or massaged their feet,” says Frank Schulz, admiringly: “she is like an angel.”