Some of the customers of Vodafone and T-Mobile may, in certain cases, not with their data in Apple’s webopslagdienst iCloud, because the necessary sms messages to log in does not arrive. At KPN, the sms.
It is unknown how big the problem is, but in a topic GoT to do dozens of customers to complain. The problem has existed for more than a month, but although many users tried to contact them with Apple or their provider, there is still no solution in sight.
It comes to people who tweetrapsauthenticatie have enabled in iCloud, in which users in addition to a password, also via sms, sent code to fill in. The problem only seems to occur with iCloud; text messages from other services arrive. Users that have this problem, with an emergency still in their files.
Spokesman Richard Blade, Vodafone said in a response against Tweakers that the provider has in the meantime found where it goes wrong. It seems to go to a jam at a server from Apple itself. “Our own research shows that we have the request to retrieve the exact location of the mobile number where the iCloud activitatie-sms, receive. Then replies to Vodafone with a message (…). To the extent that functioning of the mechanism fine. Then we expect a response to be received so that the iCloud-sms can be delivered. This message, however, is never within.”
Why the Dutch provider error, is unknown. Vodafone says that the Apple and the owners of the network elements to which the reply message should be send on has informed. Tweakers T-Mobile last week to get a response requested, but the provider has not yet responded.
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