Samsung has the requirements for the undoing of the regiolock clarified. The inserted sim card must have come from the area where the smartphone is purchased, and there must be five minutes with the device to receive calls. In case of problems, Samsung helpdesk the regiolock lifting.
Samsung Netherlands has the effect of the regiolock, that the company with the Galaxy Note 3 introduced, to Tweakers clarified. It was already known that the first sim card that is inserted into the phone from the region from where the device is purchased. Samsung is now also clear that additional five-minute long call without taking the unit off before a sim card from a different region can be used. It does not matter whether it is outgoing or incoming calls. According to Samsung Netherlands will void the regiolock then “automatically and for all’.
The smartphonegigant made shortly after the introduction of the regiolock clear that these measures have been taken to the grey imports and that the regiolock only applies to the first sim card in the device is placed. In addition to the Note 3 since July 2013, also new versions of the Galaxy SIII-, S4-, S4 mini and Note II devices, such a sim card slot. Samsung reports that in the coming weeks in the Android 4.3 Jelly Bean update, over the air for these devices is rolled out, the ‘consumentvriendelijker’ regiolockmechanisme will apply.
If users experience any problems with the regiolock, they may be calling helpdesk to turn it off. It is unclear whether there is a cost to undo the restriction. Incidentally, the regiolock also through unofficial way be undone: in the Google Play store is a paid app on a rooted device the lock undo. The app can also be accessed via a sideload to be installed, then the app free.