Subscribers T-Mobile may have issues with scope in abroad

A ‘limited number’ T-Mobile customers can get problems with connecting to networks abroad. The provider advises customers that suffer, it a number of times to try again: it would have to work.

The problems, which are the first by NU.nl were noted, according to spokesman Michael Fox of T-Mobile for a number of clients that are roaming. “It’s going to be a limited number of customers that temporary problems with the network,” says Fox, who has no specific numbers want to call it. The problems are not bound to one region and can therefore occur.

Customers who suffer from the problem, can not connect to the network, and on the screen, for example, a message to show that only emergency calls are possible. Fox of T-Mobile advises customers to problems, to try again to connect to the network; after two or three attempts, it would have to work. On the official forum of the provider, complaining customers, however, that even the manual selection of the carrier or the removing and replacing of the sim card, no success.

The problems follow similar problems at provider KPN last month with a age of failure was so users could not place calls, send sms and access the internet abroad.