Telecomwaakhond: part providers is too lax about failures

Research from the Agency for Telecom, it appears that a part of the telecom and internet service providers inadequate attention to failures and disasters. That is an undesirable situation, the Agency. To which companies is unknown.

Of the providers of telecommunications services, such as internet and telecom providers, has 18 to 23 percent at the level of the directors ‘little to no attention’ for the ‘security of networks and services,” writes the Agency Telecom in its annual report. Which providers have lax, is not known.

Of the providers has 74 percent do not have a so-called business continuity plan. Thereby, breaking the new telecom law. Incidentally, the larger telecom and internet service providers, the better controlled: one of them has more than three-quarters of a business continuity plan. Furthermore, expected 41 percent of all providers, this plan, within one to six months. Half of the providers does not take into account ‘major disasters’, such as large-scale failure of electricity or ict systems. Of the large providers, only 15 percent not take it into account.

The Agentschap Telecom can find the situation undesirable, and says the impact of incidents and disasters to want to restrict. Therefore, need to providers in the short term, in action, writes the Agency. Since the middle of last year are providers required to have failures to report. In the second half of last year were 23 major outages reported, so that their customers could not make calls or surf the internet.