KPN has announced that its telephone customer service from August free. Also, the customer service 24 hours a day and seven days in the week. Furthermore, KPN this summer with new mobile subscriptions.
It reports the carrier on its website. KPN states that in the past period more than previously listened to customers’ and that it was his service as a result of the feedback to improve. So is the customer service for products and services under the brand name KPN fall, beginning in August, free of charge. Currently still 10 cents per minute to be paid. KPN, which is also the new slogan, “KPN doesn’t just’ announce, let it know that the customer service as of August, no closing hours, more will come to know; the KPN customer service would be available 24/7.
In addition, KPN know that it is this summer with new mobile subscriptions. Details gives the company yet, but it is the first time that the telephone company in advance to announce that the subscriptions under the brand name KPN is going to adjust.
In addition to his own subscriptions are also the subscriptions of the KPN brands Hi and Telfort in the past months adjusted. Therefore, a tighter data limits to take effect, and the rates went up. This got many customers on cheaper plans.
Maybe it is KPN with the announcement of new bundles are rates lower. However, it is not yet clear whether KPN is in the long run minutes in its entirety, is deleted from the available bundles; recently left Vodafone in a fact sheet, hinting that, in time, minutes see disappear and that all services are now provided via the data network will proceed smoothly.
KPN also promises its mobile network to upgrade. Together with the company Ericsson four mobile masts with new equipment. About the roll-out of lte does KPN no concrete statements, but the company released at the beginning of this month to know that from may 11, in certain parts of Utrecht and The Hague lte reception is possible in combination with specific business plans.