ING has a limit set on the number of customers at the same time that can use online banking via desktop or mobile. That says the bank against Tweakers.net. As a result of the limit, users may now and then still can’t log in.
If the limit is reached, customers get the message that internet banking is not available and that they later have to try again. The limit is so low, that on a normal day, can happen that people can not use online banking. “It’s a tough measure, but he is necessary to the stability of online banking to monitor”, says a spokesperson of the bank against Tweakers.net.
ING is struggling since Sunday with interference with online banking through amendments in the past weekend are reflected in the database. “Those changes are during work last night, partly rolled back.” This work MijnING, iDeal and the mobile apps. Wednesday, the bank regularly tests and checks to check the cause of the fault has been rectified. When online banking completely, without limit works, is unclear.
Tuesday, it became clear that the failure was caused by changes in the database were implemented. In addition, consumers also have online stores suffer from the interference, says Thuiswinkel.org against the NOS. According To Home Shopping.org-director Wijnand Jongen walk the e-tailers millions of euros revenue miss.