Apple has in Italy lwa a fine of 900,000 euros because the consumers bad front light on their right to guarantee. The company tries customers AppleCare to sell while consumers are partly protected by the law.
It concerns two separate infringements for which Apple was fined in Italy, reports Reuters. First of all, the company succeeded to consumers must be informed of their statutory right to a two-year warranty. The company concealed that on his site and in his stores.
Also try the company’s customers the AppleCare Protection Plan to sell while part of that “protection” is already legally defined. That, in combination with the lack of information, consumers are disadvantaged, as doth the Italian mededingingswaakhond. The company gets a fine of € 400,000 for the concealment of information about warranties and 500,000 euro fine for the AppleCare practices.
Apple is already under fire because it is the European warranty terms not too seriously. Thus, the Consumers ‘ association two years ago that Apple refuses to make hardware after a period of one year, free of charge, to repair or replace, as required by law.
In the Netherlands, Apple has at this time, in contrast to Italy, yet no physical stores, while in 2012 is going to change. Or sell it through his shop directly to consumers.