J.D. A few days ago Power published its usual reliability ranking relating to the most popular models in America. The Initial Quality Study (IQS) 2023 is based on the answers of 93,380 people who bought their car in 2023 to understand how the experience with their new cars went in the first months of usage. The study is It was conducted from February to May 2023.
The survey includes 223 questions organized into 9 different categories: infotainment; features, controls and displays; external; driving assistance; interior; thruster; seats; driving experience; climate.
VERY GOOD FOR ALFA ROMEO
The study highlights how new vehicles are becoming increasingly less expensive. “problematic” given that in the last two years the reports of problems by users have increased. The new models are much more; technological than in the past, but the most technology on board the cars is causing too many problems.
The automotive industry is facing a wide range of quality problems, a phenomenon never seen in the 37-year history of the IQS. The industry stands at an important crossroads, and the path chosen by each manufacturer is unique. crucial to its future. From persistent problems to a rise in new types of problems, today's new vehicles are more efficient. complex, offering new and exciting technology, but don't always satisfy the owners.
According to JD Power, there is a lot of technology. This was an average increase of 12 problems per 100 vehicles compared to 2022 and by 30 compared to 2021. In 2023, the average was; was 192 problems out of 100 vehicles. Among the elements of a car that are giving more and more; Problems are the door handles as manufacturers have redesigned them today. In particular, the owners have problems with the tech approaches of using them. Reports of problems with driver assistance systems, with the wireless charging pad of smartphones and with the Android Automotive operating system of infotainment systems are also on the rise.
On the other hand, it is worth highlighting the excellent result achieved by Alfa Romeowith an important improvement compared to 2022. In fact, it was; ranked first among Premium brands with 143 problems per 100 cars. In addition, it is ranked third in the "Industry" ranking. Compared to 2022, Alfa Romeo climbs 24 positions. In first place overall we find Dodge. Remaining in the Alfa Romeo house, the Stelvio was; awarded the first position among the premium SUVs.
At the bottom of this ranking we find Tesla with 257 problems per 100 cars (+31 problems per 100 cars compared to 2022) and Polestar with 313 problems per 100 cars ( -15 problems out of 100 cars compared to 2022). Lucid Motors (340 issues out of 100 cars) and Rivian (282 issues out of 100) are included in the study for the first time, however the sample was too small for them to appear in the rankings. J.D. Power highlights that unlike other automakers, Tesla, Rivian, Polestar and Lucid do not grant permission to conduct owner surveys in states where it is available. permission required. Consequently, it is A score was calculated based on a sample of surveys conducted by homeowners in other US states where it is not possible. permission required.
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