As Microsoft has officially confirmed, network errors are currently paralyzing the Azure cloud and thus numerous services worldwide such as Microsoft 365, Microsoft Teams and Microsoft Exchange. All regions are currently affected, even if some services briefly give a sign of life every now and then.
Many services cannot be reached< /h2>
After more and more users complained about the unavailability of some services this morning and contacted Microsoft directly in this regard, the company confirmed corresponding network errors in the in-house cloud Microsoft Azure via the official Microsoft 365 Twitter account.
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We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps . You can find additional information on our status page at https://t.co/pZt32fOafR or on SHD under MO502273.
— Microsoft 365 Status (@MSFT365Status) January 25, 2023
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The current Azure status confirms that the corresponding services and the network infrastructure required for them are currently affected worldwide. Microsoft is currently busy evaluating the telemetry data and working on a solution to the problem. The problems started around 8 a.m. Central European Time.
Currently there are problems worldwide with the services on the Azure cloudAccording to Microsoft, the following services are particularly affected by the server problems on the cloud platform.
- Microsoft Teams
- Microsoft Outlook
- Microsoft Exchange
- Microsoft SharePoint
- Microsoft Graph
- Microsoft 365
< li>Microsoft OneDrive
The in-house business analysis service Microsoft Power BI as well as the associated reports, analyzes and online dashboards are also offline.
After our investigation, we determined that a dependent network service outage is impacting our service dependencies for environment access. We are working with additional resources to investigate the root cause and to determine next troubleshooting steps.
Microsoft
According to the current state of affairs, a server rollback should reset certain network settings and provide a remedy. Microsoft will now monitor whether this measure has the desired success.
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We've rolled back a network change that we believe is causing impact. We're monitoring the service as the rollback takes effect.
— Microsoft 365 Status (@MSFT365Status) January 25, 2023
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According to the Microsoft 365 Service Health Status, another update will be made in the next few hours. The Microsoft 365 admin center has more information under the ID “MO502273”.
The editors would like to thank the community member “GuddiXXL” for pointing out this message.
Update 01/25/2023 11:27 amRollback provides a remedy in many places
In the meantime, Microsoft has successfully carried out the rollback, which has obviously provided a remedy for many previously affected users. In the meantime, almost all services are marked as available again and the numerous feedback from readers from the ComputerBase forum also confirms this snapshot.
We've identified that a wide-area networking (WAN) routing change caused impact to the service.
We've rolled back the change and monitoring the service as it recovers. Some of the customers who had previously reported impact are also reporting recovery.
Microsoft
However, the editors are keeping an eye on the topic and will update this report with appropriate updates from Update Microsoft if there are new findings or new problems.