Tesla limits the autonomy of the old Model S: customers compensated in America

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Tesla agreed to pay 1.5 million dollars to put the word an end to a lawsuit brought forward by some American Model S owners who, following a software update , had noticed a drop in autonomy and maximum charging power. The update, in fact, had limited the maximum battery voltage. According to court documents, the problem affected 1,743 cars in America . $ 410,000 in miscellaneous legal fees will be deducted from the total amount. This means that each owner will receive approximately $ 625 in compensation. The lawsuit was filed in August 2019.

SOLVED PROBLEM

The technical limitation is; However, it has long since been resolved by Tesla through a series of updates . According to the attorneys of the Tesla Model S owners who brought the case forward, the limitation of the maximum battery voltage is; it was only temporary. For about 10 months & egrave; was 10%. A first update had restored the maximum voltage by 3% and in March 2020 an update had arrived that had gone to restore the correct functioning of the accumulator.

According to Tesla, of the 1,743 Model Ss involved, 1,552 had full battery voltage recovery. For 57 specimens, however, & egrave; it was necessary to replace the accumulator. The remaining cars are expected to return to normal soon. The question, however, may not really be closed. Tesla agreed to pay compensation but the judge set a hearing on December 9 to discuss the transaction.

The problem, please note, concerns some old models of Model S with 85 kWh battery pack . Without any warning, following an update, the owners had noticed a decline in autonomy and capacity; charging. At the time, the automaker had “ defended itself '' stating that the changes were introduced to “protect the battery and improve longevity;”. What happened was obviously not liked by the owners of the cars and for this reason several lawsuits had been initiated, even outside of America.

In fact, just recently the news had emerged that a Court of the Norway had sentenced Elon Musk's company to compensate the owners of its country's electric powerhouses affected by just the same problem. If Tesla had warned its customers in time of the need; making these changes would probably have avoided far fewer lawsuits. The real problem of the American car manufacturer is; its capacity communication with customers.

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