In July, BMW is expanding the My BMW app for Android and iOS to include new functions in the areas of air conditioning, service appointments, “Explore BMW” and BMW Points. Certain changes are based on innovations introduced in May of this year.
In the area of remote air conditioning, BMW revised the visualization with the July update so that the planned processes for ventilation, air conditioning or heating as well as their remaining times are displayed in the app.
Plan and reserve service appointments at any time
From now on, service appointments can also be planned and reserved contactlessly outside of dealer opening times. The app then reminds you of the booked appointment and also offers the option of paying online. This function is another important step for the manufacturer on the way to more contactless services.
The “Explore BMW” area, which offers editorially prepared content from the world of BMW, will experience a minor change. With the help of the hub, BMW provides information about product innovations, design, arts & amp; Culture, innovations or how-to articles on selected functions and products. New for July is that this content can be shared, but “Explore BMW” has been available since May.
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BMW Points for other countries
The charging area within the app has also been available since May. Especially for electrified vehicles (hybrid and BEV) information on charging activity, charging process, scan & amp; Charge as well as for controlling charging and climate settings. The function of collecting BMW Points is available in other countries in Norway, Sweden and the United Kingdom.
Service videos available since May
As early as May, BMW introduced a new map style and the integration of predictive route planning, which shows the traffic on the planned route in real time and enables fuel prices to be compared. Personalized service videos, which provide increased transparency and provide more information about the condition of the vehicle, were also introduced in May. The individual video of the customer vehicle is created by service consultants and shows the result of a vehicle check, for example the wear on tires and brake pads. Based on the video, the customer can decide which services – beyond regular maintenance – should be carried out.
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