KPN deceived business customers again after a tap on the fingers

KPN should have a penalty of 300,000 euros to pay because the company has deceived. That happened after the provider had a tap on the finger had been. It comes to business customers that their subscription should terminate, because the conditions had changed.

The Authority Consumer & Market has the touch on the finger is converted into a fine of 300,000 euros, because KPN his behavior is not repaired. In december, the ACM, KPN group of customers the possibility to offer to their subscription free of charge to say, because their subscriptions unilaterally were converted to a subscription with other conditions.

Although KPN is the group of customers in fact offered to have their contract free of charge to say, were the customers who wanted to obstruct, according to the marktwaakhond. So they were misinformed about the possibility of their number to a new provider. KPN indicates ‘the knowledge’ of the fine, but will content not respond to it.

At the beginning of this year, KPN is already a fine of 30 million euros, because the provider’s competitors would have been harmed in a procurement procedure by the government. In addition, KPN subsidiary Simyo last week on the fingers tapped because the prepaid customers with a negative balance allowed, which may, in some cases for big accounts created.

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