The Belgian telecommunications are going to their customers in a personal opinion to point out that they are at a cheaper abo can change if this is the case. That are the providers with the government agreed. The total to 800.000 customers.
The Belgian telecom markets will, from september next year, contact 800.000 customers to them on a overstapmogelijkheid to indicate if their user profile is a cheap subscription. It is the customers free to the offer to refuse. This is stipulated in an agreement concluded between the operators and the Belgian deputy prime minister and minister of Economic Affairs Johan Vande Lanotte, writes De Morgen.
It also launched a campaign to make customers aware of prices for mobile telephony. The campaign has as its slogan ‘Switch and save’. The minister claims that consumers 10 to 40 euros per month can save on costs of mobile telephony by switching to a new subscription. This campaign follows an earlier one called ‘Dare to compare’, when in twelve days time 360.000 times mobile subscriptions were compared. That was a significant increase compared to 2011 and 2012.
From 1 February 2014, changes will be much more for customers. So will telcos from that date, their customers are free to warn if they have their bundle crossing and is now on the invoice, the actual data stated. In June 2014, it is for the telecommunications supplier is obliged to per subscription to an information leaflet available, making it easier to abo’s to compare.
The minister pointed out, finally, that the Belgian rates to decline. Since the international prijzenstudie of the Belgian telecomwaakhond in August 2012, some rates by 50 percent and the Belgians are now already in many cases cheaper than the Dutch and the French. In addition, the number nummeroverdrachten with 84 percent, so let the minister know.