KPN is struggling with a nationwide malfunction on its networks for fixed telephony and internet. Possible it is a dns failure. Reports come from all over the country. KPN has the fault confirmed. The fault does not relate to mobile telephony of the provider.
From complaints of customers on Allestoringen implies that the fault at about 13.45 in the first place. Customers complain about the fact that they can no longer make calls with their landline phone and also no internet connection. The complaints seem to be from all over the country.
Some clients point to a dns failure as a cause. How to change the dns settings would provide the answer, according to several customers, but it is unknown if this workaround works. KPN has the fault confirmed, and says hard on a solution to work. The customer care team of KPN says to customers, the failure to investigate and the team points out indeed that it is a problem with the dns server seems to be going.