The failure of KPN in France is resolved. Notify the provider. Customers can come online. Past hours was first phased, but now everyone can get back online, claims the provider. The jam started Saturday.
This seems to be the end of the jam is finally in sight, four days after he started. The failure began with a line break at a partner company of KPN, which all customers outside the Netherlands who were not able to call, text and access the internet. After the cable break was repaired, continued to customers in France, Monaco and Ethiopia offline. This was due to a fault in the signaleringsverkeer, the traffic that makes that foreign networks customers in the Netherlands allow after checked who it is and what for subscription or services they purchase KPN.
Customers who are not yet online could be via the provider that the phone will by default select, manually, the provider is Free to select if there is coverage in the area where they are at. The provider is now advising again, the network of Free go off, because the connection can be done via the default providers.
Outside of France, is the malfunction resolved. When a restore Sunday night went wrong, resulting in people for whom the first failure was resolved in countries other than France, Monaco and Ethiopia, again, not able to call, sms or mobile internet.
KPN says to Tweakers that the customers is going to compensate for the inconvenience. “We’re going to certainly be a gesture and a separate team is working to determine what that gesture is going to be. We are now working to make the jam for everyone to solve.”
To how many customers, KPN is not to say, but from an internal document that Tweakers got sent, it goes to at least 185,000.
Update 12:03: The malfunction has been resolved, reports KPN. The article is adjusted accordingly.