In charge of the investigation had to Xs4all last year 19 internettaps places, is evident from the transparency report that the company has released. The report outlines not the whole picture: a tapered, at the charge of the AIVD and the MIVD are secret and therefore not included.
In addition to the nineteen internettaps had 21 phone-tapping, to be placed, according to the Thursday released transparency report from the provider. Also had two times e-mail can be intercepted. It is the first time that Xs4all, a transparency report issues; the isp is planning to make an annual habit out of it. In addition, hopes to be the provider to other isp’s the example will follow.
With the law enforcement agencies include the police and the fiscal intelligence and investigation service intended. Because questioning the security services AIVD and MIVD state secret, should not be included in the report. Therefore, the transparency report, no full picture. Also the claims of the law enforcement services provided by Xs4all are denied because they do not meet the legal conditions, not included in the transparency report.
In addition, all internet service providers each day to their current customer database upload to central database of the law enforcement agencies; Xs4all do not know how often that database data of Xs4all customers have requested. Know the provider that last year 86 times to so-called historical customer data is requested. The politiedatabase contains only current data; the police have to know, for example, who a few months ago from a specific ip address heard, then to the historical customer data may be requested.
Also had to Xs4all last year and one time a complete hard drive transfer, though it is unclear whether a hard drive from a desktop of a Xs4all-employee or an Xs4all server. Also, there is last year, seven times a complaint received by the provider on the content of the website of a client. In all cases of complaints by mediation resolved; Xs4all did not have to delete information.