Customers can from the end of this year continue to call if a malfunction of the mobile network of their provider. Providers take each other’s call and sms traffic over if the failure takes a long time and a lot of customers. That happens in practice, however, rarely to never.
The agreements on the so-called regional or national roaming apply only if in a certain region of half a million people or more are affected by the fault and the fault is expected to be three days or longer, says the ministry of Economic Affairs.
This will providers never or rarely call and sms traffic from other providers over. It is very rarely that a provider at the beginning of a fault, know that it is more than three days will last: only the jam after the fire in a core network of Vodafone in april last year gave the provider at a given time, the prognosis is that the fault is longer than three days could last. A trial took KPN, when all the call and sms traffic from Vodafone customers about.
In addition to the appointment only to call and sms traffic, but not for data traffic. Therefore, customers can, for example, don’t use WhatsApp during a long jam. Also machine-to-machine traffic, such as, for example, between buses and trams and at atms, it is not inherited. The providers and the ministry to consult about the take over of traffic to long-term failures. The discussions about national roaming, initiated after the major failure at Vodafone after the fire in Rotterdam in april last year.