UPC is struggling with declining growth of the number of Horizon-subscribers. Where the first five months after introduction, about 20,000 people per month, Horizon names, that number has now decreased to around 15,000 per month. This is evident from the quarterly figures.
Meanwhile, there are eight months after the Horizon subscriptions in the sale went for around 145,000 customers in the Netherlands. Thus, approximately 13 percent of the UPC customers that digital tv decreases a subscription with Horizon. That number was three months ago, still only at 10 percent. The numbers are in the results of UPC’s parent company Liberty Global.
Customers with a Horizon complain often about the unstable and slow software and cumbersome menu structure of the new set-top box. UPC suggested first Horizon required for the more expensive subscriptions, but under the pressure of, inter alia, the Consumers ‘ association, this obligation is void.
UPC has its total subscriber number to further decline. Where there in the same quarter last year to 42,000 subscribers were introduced, the number now reduced by 3000. According to Liberty Global, is that the ‘fierce competition’ on the Dutch market. Last quarter, the number of subscribers.
In the quarterly figures show that UPC a larger stake in Ziggo. Where UPC in early april, about 12 percent of Ziggo had, is that at the end of april had risen to 18.2 percent. Liberty Global put in a total of almost a billion euros for the shares Ziggo. It is still unclear whether the parent company of UPC, Ziggo in its entirety to want to take over.
