The European Union has adopted rules that allow consumers who have a dispute with a physical store or shop, a quick solution to get. When a dispute does have a purpose-to set the institution within 90 days of judgment.
With the new regulations, adopted by the European Parliament, it should be possible to hardened and expensive lawsuits between retailers and their customers to prevent. Buyers who have a complaint about a physical store or shop, to an organization that then a judgment on the case uttered. The regulations oblige EU member states to establish an organisation in their country on its feet. Although such organisations in some countries already exist, the new regulations ensure that the principles in each member state, to be equalised.
Specifically for online purchases, consumers will rely on a special EU-portal, where a complaint about a shop left can be. The case is then also online handled, making complaints EU-wide can be treated. This makes it also possible to pursue an action as a property in another EU country are bought.
The online platform for webaankopen is only about two years activated. This gives member states the opportunity to prepare accordingly. EU countries require the local organization to make purchases in physical stores within two years is set up.