Business ING-customers can’t use online banking due to interference – update 2

ING is struggling all throughout Friday, with a malfunction due to which business customers can’t log in. Also the mobile applications are not use by the approximately 660.000 business ING customers The fault is due to a defect in the hardware.

On his website, reports ING that there is currently a fault, so enterprise customers can’t use online banking. Also, the mobile applications can not currently business customers are used. Private customers can use online banking. When the fault is resolved, is not yet known. “We are working with man and power to make it as fast as possible, again good working order”, says ING spokesman Arjen Boukema.

The interference is caused by a defect in the hardware, but where the bug exactly is, is not clear yet. “We have currently no information about”, according to Boukema. The bank has approximately 660.000 business customers. Although private customers internet banking, is the service ING offices limited, as banks, certain actions cannot be carried out. “Then you think, for example, to the provision of spoedbetalingen,” according to Boukema. Last year was ING with various technical malfunctions which users could not use online banking.

Update, 18:29: Spokesman Boukema to let you know that the fault still persists. When the fault has been resolved, he may still not indicate.

Update, Monday, 7:49: the jam is Saturday resolved, let ING know.