By a fire in a phone number of Vodafone in Rotterdam has around a quarter of Vodafone’s customers in the rest of the day, no connection. Both the 2g and 3g network of the provider is in the area largely failed.
That has Vodafone announced on its website. For safety reasons, the electricity in a phone number of Vodafone in Rotterdam ended, allowing all network devices is lost. Wednesday morning was a fire in the central.
In the Randstad is the network of the provider, therefore, largely inoperative, allowing calls, sms and mobile internet for around a quarter of Dutch Vodafone customers is not possible. Also, a third of Vodafone’s customers, no voicemail.
Vodafone expects that the 2g network at the end of the day is again operational, allowing calls, sms and mobile internet access via gprs again. This is a redundancy set up. When the 3g network is not available, is unclear. Vodafone requests users to mobile web traffic limit for the network to spare.
A spokeswoman for Vodafone says to NU.nl that Vodafone uses five major ‘zendpunten’. As a result, the other four at this point ‘heavily overloaded’, making a ‘big file’ is created in the rest of the country. Also customers outside the randstad can therefore suffer from problems.
Incidentally, Vodafone’s problems as well is no consequences for the accessibility of the 112 emergency phone number. Vodafone customers with network problems that 112 try to make a call, automatically through the network of an other provider connected to the alarm panel.
Update, 13:05: Vodafone spokesman Joost Galema said Tweakers.net that Vodafone currently consults with KPN and T-Mobile, to see if the providers together with the inconvenience for the users can reduce. Or, for example, that means that Vodafone customers on the network of KPN or T-Mobile can roam, it is not yet clear. “Looking at what is technically possible,” said Galema. Meanwhile, the CDA an emergency debate requested, because of the nuisance for the society’ that the downtime will result.
Update, 14:22: Vodafone has now started with the building of the emergency centre.
Update, 15:40: According to Vodafone is a part of the problems been fixed and still has 10 to 15 percent of Vodafone’s customers suffer. Especially customers in Rotterdam, The Hague and the region of Kennemerland would still have problems. The movement of a part of the customers is routed through Amsterdam. The equipment in the building is likely to be lost, fears Vodafone. The cause of the fire is still unclear.