KPN is going to Monday on its web site, a hotline open where customers can enjoy by the blocked e-mail service financ lwa le have suffered damage. The provider restored Saturday after more than a day access to its servers.
The carrier writes that as of Monday afternoon at the fiu, a form can be filled in by affected TELECOM customers. Then promises to KPN in each case to view what we have for these customers may mean’.
The carrier, which recently suffered a large-scale hackersaanval, says that out of the thousands comply is proved that they have clarity about where they are with complaints and claims exactly. KPN will in addition to the affected customers a instructiemail send the carrier to explain how they used their password can change it. Now would be 30,000 customers of this option have made.
KPN took Friday as a precaution are mail servers out of the sky, because the company suspected of its systems and account details are captured after the publication of a list of accounts. It is possible that the data from the webshop Baby-Dump. By the preventive action of KPN were 2 million e-mail accounts more than a day of not accessible; only Saturday night was decided by the telecom provider access to recover.