KPN has Saturday night the accounts of customers made accessible again. The engagement did not come because the systems are still not stable enough for the expected influx of customers.
KPN customers have eventually more than a day, no access to their account. Shortly after 16.00 Friday took the provider services offline, allowing Kpnmail-, HetNet and Planet-mailacounts not more accessible. Also MijnKPN Fiber could not be logged in. Friday night sought to the isp forward in order to Saturday morning 09.00 to regain access, with additional capacity provided would be to the large number of customers that their passwords must be reset to be able to process.
Saturday morning soon turned out from tests that the capacity was not enough and the systems are not stable enough. KPN then held it on ‘in the course of the day,” but during the day kept the accounts unreachable. In the afternoon, noticed some customers that they could mail it, but at 18.00 for all customers the access restored. Users have their old password no need to create a new one.
Still, it is unclear whether the people who the account information of the 539 KPN customers Friday online, with more user data, and whether they this in the Wednesday published hack have captured. KPN says this is not to close and the research is still running.