Right: the customer is not running for undetected data usage at border

A former customer of Telfort need a bill of several thousand euros due to data use abroad not to pay. The customer lives in the border region, where phones are sometimes the signal pick-up of foreign providers.

The customer had undetected data consumed on the network of a Belgian provider, as he thought on the network of Telfort. The provider had better be to warn and the customer do not need to pay, so ruled a court in Middelburg, reports Emerce. The pronunciation is the last year already done, but only now published.

The Telfort customer lives in the border region and would be in his hometown unnoticed on the network of a Belgian provider have been. In the border area are the networks of foreign providers in some places it is stronger than the Dutch networks. A telephone switch in such cases automatically to the strongest network. Salient detail is that many phones require that roaming on a phone is turned on in order to make use of mobile internet. That is because Telfort ‘are roaming on the network of KPN.

Telfort had the client shut down, because who refused to pay the bill. The district court judge has ruled that that not at all need, and that the closure was unjustified. As Telfort, the customer at the start of the subscription had raised the possibility that the phone on a foreign network to pick up, had the account, however, must be paid.


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