Tweakers at The Phone House a AT Tablet officers complain that the store purchased the tablet does not want to deliver. The retailer sold the tablet for a considerably lower price, but it says not enough stock to have them deliver.
A lot of tweakers went in on an offer of The Phone House for a Windows 7 tablet that for roughly a third of the normal price it was sold. The AT Tablet, which is about Windows 7, a 3g chip and a 160GB-hard drive, normally costs around 550 euros, but was by The Phone House initially for 199 and even later for 119 euros offered.
A large part of the buyers was, however, disappointed: although The Phone House initially, a acknowledgement of receipt sent and promised the tablet within two weeks to deliver, got a lot of them later message that the purchase was cancelled.
The retailer said that due to the ‘overwhelming demand’ for the tablet was no longer possible to deliver. However, it seems that The Phone House the tablet for days online, when these are no longer available. A tweaker on January 3, ordered, got the tablet no longer provided, while these two days later in the shop of The Phone House was offered.
The Phone House notified the buyers that their money would recover, as well as a voucher of 20 euros, but many of them remained dissatisfied that The Phone House, the purchase canceled. After many of them had complained, gave the company the ability to for the same amount of an alternative product in the house to get. It is a Archos 80 G9 tablet.
That tablet is not, however, comparable with the AT Tablet, writes in an unhappy tweaker. The AT Tablet runs on Windows, while the Archos 80 G9 to Android running, and the Archos tablet does not have 3g. It also gives The Phone House a version with just 8GB of storage, at 160GB in the AT Tablet, and the 8″screen of the Archos is smaller than the 10″screen of the AT Tablet.
Possible wanted The Phone House with the hefty price reduction, a residual stock tablets quickly, but saw the great demand does not arrive. New tablets to order from the vendor would The Phone House cost a lot of money, because the product than the purchase price, must be sold.
Purchases can, however, not just by a shop be cancelled: if a product is no longer available, and in any event, a similar product offering. Incidentally, in a shop in the general terms and conditions indicate that purchases may be cancelled, but that is at The Phone House not the case. It is also possible that The Phone House the price is wrong mentioned. In his e-mail to buyers, the company makes, however, no mention of.
Some tweakers to announce it to complain to Thuiswinkel.org that is a quality mark for web shops adopt. Also the website of The Phone House is at this label attached. Director Wijnand Jongen of Thuiswinkel.org however, thinks not that it is a major misconduct is: “I know of this specific case, but it may be that you as shop is raided by the question.” However, it is necessary to have a sold out product as quickly as possible to offer them. “You must be of your website.”
Tweaker Yorin is also concerned with the collection of complaints. “I want to know how many people are duped and how long the tablet for this price online has been”, let him know.