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“Vodafone squeezes customers wrongly’ – update

Vodafone would customers without metered incorrectly cutting if they have more than 1GB of data to consume. That say users GoT. The provider gives opposite Tweakers.net that the fup is higher than 1GB, and claims not to pinch.

The topic was on GoT in the discussion after the introduction of a cost on the service MyVodafone last month. According to the provider is the counter just as an indication, and it is aimed to give customers insight into their consumption. If users are above the 1GB to be pinched off, that would be a mistake, says the provider against Tweakers.net. The telco denies that it is a policy which fup-customers who are more than 1GB consume be nipped in the bud. Vodafone would be cases where customers need to at 1GB is nipped in the bud would like to investigate.

The relevant page, however, represents a remaining credit balance, and shows a limit of 1GB. Also in consumption of text messages that customers can request saith the provider of the ‘remaining credit’. This gives the data counter the suggestion that there is a limit.

It comes to customers with a subscription, that some time ago has ended. Where new subscribers a hard data limit, uses Vodafone for the older subscriptions to a fair use policy, where a customer is ten times the average of all the customers should consume. This is the fup above the 1GB, confirms a spokesperson of Vodafone opposite Tweakers.net.

Vodafone has, according to the terms and conditions of the subscription of the fup-customers the right to use the internet connection to squeeze if the fup is exceeded. It is unclear whether the provider is customers addresses who mistakenly are nipped in the bud.

Update 17.48 hours: Vodafone, in a response that the no customers afknijpt that the limit of 1GB reached, and indicates the occurrence of the event to want to investigate. This comment is in the article processed.

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