Microsoft has a patent pending on a system that the communication behavior of employees monitors and analyses, so that human resource departments of companies undesirable behavior may detect this and make adjustments.
The text describes a method for using a system’s behavior in an organization to monitor, analyze and influence. The system must deliver results that human resource departments may create undesirable behavior to discourage and desired behavior to reward. Among others, email exchanges, phone calls, video conversations, chat sessions, and online presentations through a single business system in the holes can be held.
There are already software systems that allow communication to be able to monitor, where, for example, the time that browsing the web is spent tracked and analyzed is how calls will be routed, but the system in the patent application described goes further. So also are the movements, manners, and behaviour patterns can be analysed. The obtained data then can be deposited at a number of fixed values and standards, so that it can be determined how the employee performs on the area of efficiency, participation and responsibility. Microsoft mentions as an example of behaviour that can be taken into account in the scoring, wearing a dark pair of sunglasses during a videoconferencecall and the wearing of inappropriate clothing during meetings.
Microsoft has the patent application in may 2010 submitted but the text is last week published. There are no indications that the software company actually is working on a system that the patent application described, according to The Register.
