ABN Amro is running updated online banking service is back after major problems

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Many customers of ABN Amro could on Thursday not log in to internet banking due to a fault. The problems started after the bank’s new service for internet banking posted online, which in many browsers is not working well. The bank has the roll-out, therefore, reversed.

Internet banking at ABN Amro was Thursday for a share of the customers is not available due to a malfunction. Consequently, customers of the bank, no online purchases via paypal. The problems started in the morning around 11.00. On Twitter, it’s raining complaints about the interference. Customers who tried to login get the message that the service is not available. Customers could log in, got the message that “images for accounts, profile, and address book still not working correctly.”

The problems started after ABN Amro Thursday a new version of its internet Banking service, live put. Users give opposite Tweakers that the new site is not properly in Firefox and old versions of Internet Explorer. “In Firefox is missing any trace of a login window,” said a complainant, “In the Internet Explorer I get now an error message.” The bank told users via Twitter to Googles Chrome and in Firefox, the cookies to delete.

“Because customers are again and again tried to login, got the service temporarily overloaded”, says ABN Amro spokeswoman Karen de Vries against Tweakers, “we’ve decided to roll-out to turn back. Customers will now go back to the old internet banking with the old look and feel, and they can log back on.” De Vries could not yet indicate when the bank has the new service once again goes online, but that will not happen any time soon. According to the spokeswoman, ABN Amro may not themselves do much to the browser-related problems to avoid: “That is with the user, who must take their cookies, and cleanse the site refresh.”