KPN provides deaf users of mobile phones gebarentaaldienst with Teletolk

KPN has Teletolk a service designed for the deaf and hard of hearing to still use the phone to communicate. It is possible to record voice in text to convert, or calls to ‘mediate’; in the latter case an interpreter is used.

According to KPN, Teletolk from October, 1 offered, and it must be in the current, analog version is replaced. Users who Teletolk want to make the speech of their interlocutor to be converted in text. It is also possible to make use of an interpreter, spoken text sales in sign language. In this manner, the deaf and hard of hearing, via a smartphone, tablet, or computer, yet a phone call.

KPN states that the conversion of speech to text during a phone call is always available. Who wants to make use of an interpreter that the deaf and hard of hearing sign language provides the telecom provider visit between 07:00 and 20:00 hours. At weekends and on public holidays apply opening hours 10:00 to 16:00.

The service is by KPN was set up after an assignment of the Dutch Ministry of Economic Affairs. The government wants these services to ensure that everyone has access to the telephone network. KPN is the operation of the service for five years. These use Total Conversation, a technology that simultaneously send video, voice and text.